Getting the Error Message "No internet connection" while logging in

If you're getting the error message while logging in, please try the methods below:

 

1.Check the Proxy settings on your PC/Mac

 

2.Turn off the Firewall/Anti-Virus temporarily then try again.

 

3.If the above does not work, please follow the steps below:

(1) Try resetting hosts files, check the tutorial here



(2)Then start the Bias FX/Amp/Pedal standalone (also run it as an 
administrator, by right-clicking the app icon ), and try to login ToneCloud again.

 


 

Was this article helpful?
5 out of 182 found this helpful
Need More Help? Contact Us