Getting the Error Message "No internet connection" while logging in

If you're getting the error message while logging in, please try the methods below:


1.Check the Proxy settings on your PC/Mac


2.Turn off the Firewall/Anti-Virus temporarily then try again.


3.If the above does not work, please follow the steps below:

(1) Use the instructions from the Microsoft website, to turn off the firewalls by command prompt (running it as an administrator). If you have any Anti-Virus on your PC, please try to close it temporarily as well.

(2)Then start the Bias FX/Amp/Pedal standalone (also run it as an 
administrator, by right-clicking the app icon ), and try to login ToneCloud again.



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