What Should I Do if I Keep Failing to Reset My Password?

 If you keep failing to reset your password via the link

https://store.positivegrid.com/require_reset  

or having the following issues:

- can't receive a verification email

- not sure which email was registered as your account

 

Please submit a ticket to us with your info below:

1. Your email registered on our online store 

2. Your full name (it's a must if you're not sure which email was registered)

 

 

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