*Please confirm what you purchased is exactly what you downloaded, especially BIAS AMP and BIAS FX are two different products.*
Positive Grid software currently do not support offline activation at the moment. An internet connection is required to activate your license. It is a one-time activation. You do not need to be connected to the internet in order to use our software.
To activate your BIAS FX license, please follow the steps below:
1) Open BIAS FX and click the settings icon to access the settings menu.
2) Click Login ToneCloud to bring up the login window.
3) Enter your user account and password to log in and activate your license.
That's it! Your BIAS FX is now up and running.
To check if your license has been properly activated, please see the steps below:
1) Click the Settings icon to bring up the settings menu.
2) Click App Information.
3) Check the status under License Tier.
It should say Standard or Professional (depending on which license tier you own).