Spark & Spark Pearl & Spark Control & RIFF (Worldwide)

Spark & Spark Pearl & Spark Control & RIFF come with a one-year warranty.

Please contact us immediately at here and attach a proof of the original purchase date or order number, our support team will issue a RMA Number (Return Merchandise Authorization) to start the repair process.

*For non-warranty repairs, please note you are responsible for all shipping costs to transport your product to Positive Grid or an authorized service center. Positive Grid will pay for shipping and freight charges to return your product after service is completed, within the country of original purchase only.


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