Failed to Upload Presets From ToneCloud in BIAS Amp2 iPhone/iPad App to BIAS Head/Rack, What Can I Do?

If you see the "Save to BIAS Gear" notification pop up when saving amp presets from BIAS Amp2 iPhone/iPad to BIAS Head/Rack, please follow the steps below to check:
1. Check your Internet/WIFI connection. Please refer to this article:

2. Follow the Bluetooth troubleshooting guide here:

3. Try downloading presets from ToneCloud to BIAS Amp2 App first, then upload it to BIAS Head/Rack to avoid any unexpected interferences.

If the 
issue persists, please open a support ticket at:


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