BIAS FX 2 Desktop FAQ

 

Q: Can I use BIAS FX 1 presets in BIAS FX 2 ?
We'll add a "Preset Migration" feature for migrating presets from FX1 to FX2 in the next update release, please stay tuned!
 
 
Q: BIAS FX 2 Windows 7 compatibility?
A:BIAS FX 2 requires Win 8 or above to work with, please see the System Requirements of BIAS FX 2 here.

 
Q: Can BIAS FX 2 integrate with BIAS Amp 1, BIAS Amp 2 and BIAS Pedal?
A: Yes, BIAS FX 2 can integrate with BIAS Amp 1, BIAS Amp 2 and BIAS Pedal.
 
 
Q: Can I use Bass, Acoustic and Metal expansion packs in BIAS FX 2?
A: Yes, you can use these packs in BIAS FX 2!
 
 
Q: Can I sync my BIAS FX2 Desktop presets with BIAS FX Universal on my iPad/iPhone ?
A: No, the preset formats of the two are different.
 
 
Q: Where are the Acoustic Image and Acoustic Simulator from Acoustic Expansion Pack in BIAS FX 2 ?
A: In BIAS FX 2, these 2 features are in the EQ section of the Effect Menu
 
 
Q: Facebook Login Failed ?
A: If you encounter a problem that BIAS FX 2 showing ‘Facebook login failed’, please try the steps below.

1. Open Facebook page, click on the arrow icon on the upper right, then select Settings. 

 

2. Click on 'Apps' on the left side, then find Bias FX Desktop and click on the edit icon.

 

3. Check the email option and make sure your email account which registered with license is correctly filled in the email address option.

 

4. If the email address is incorrect or empty. Please go back to the previous page, then click on the x icon to remove Bias FX Desktop.

5. Launch BIAS FX with your DAW, click on the gear icon, then select Log in ToneCloud, and click on the 'Log in with Facebook' button.

6. Input your email account which registered with license and password for Facebook, then submit the information. You should see Bias Desktop asking for the permission to receive your email account and public profile. Please make sure the email account is provided to Bias FX Desktop.

7. Back to the BIAS FX plug-in, check the 'License Tier' in the gear icon -> App Information and see if the license is properly activated.   

    

Q: Why my Paid-for version is reverted to Demo version ?
A: If for any reason your purchased software reverts to the DEMO version, try this:

1. Log out of the plugin, and log back in. This works most of the time.
2. Turn off all anti-virus and firewalls.  Repeat Step 1.
3. If 1 and 2 don't work, uninstall BIAS using instructions in this link, then reinstall it:

http://help.positivegrid.com/hc/en-us/articles/202104119-How-to-uninstall-BIAS-Desktop-

 

Q: Having problem recording in stereo with guitar track ?
A: As BIAS FX 2 is a stereo plug-in. we offer guitar tracks to be recorded from mono to stereo mode. Take Logic as an example, the plug-in info will be shown as follow:

 

However, not all the DAWs provide a stereo mode for mono tracks. It needs to be set by users manually. There are some popular DAWs such like Studio One, Cubase and Sonar that don't support stereo plug-ins on a mono track. They cannot perform mono to stereo, therefore the stereo plug-ins could only play one side of the sound.

 

To solve this problem in DAWs like Studio One, here are some ways that have been proved working:

1. Create a stereo track for guitar, and create a secondary track for VSTs additionally.

2. Duplicate the mono track to make it two, and merge them together to be a stereo track.

   

Q:Why the window size is so small and can't be resized on my computers with a 4K monitor?
A: Unfortunately, Positive Grid's desktop software are not optimized for 4K/UHD monitors at the moment, therefore our software window will appear very small on super high-resolution monitors. The only workaround is to lower the screen resolution, but of course that's not the long-term solution we want.
 
For us to make our application windows scalable is an enormous undertaking that will require a lot of time and if we were to take on this project right now it will shift our entire focus away from the projects that we have planned for this year. However, we're not entirely ruling out the possibility of implementing this feature further down the road. Once we have the resources available for us to make that decision, we are certain that it will be done.
 
  
Q: Why the tuner does not work?
A: This is most likely due to the internal routing inside your audio interface not linking up correctly with BIAS FX 2. Please try disabling either input 1 or input 2 and see if the tuner reacts to the input signal from your guitar. 
 
 
Q: Why The Metronome is not working?
A: The BPM shown is to set the BPM for time based effects such as delays within BIAS FX.
BIAS FX 2 doesn't have a metronome currently.
 
 
Q: How can we save the processing power when using BIAS FX as an insert on every track in DAW ?
A: 1. Freezing the tracks or Render in Place in DAWs
    2. Raise the buffer size  (the trade-off will be more latency)
    3. Increase the RAM capacity
 
 
Q: Do I need to purchase BIAS FX iOS again if I have BIAS FX 2 Desktop ?
A: Please note that the license does not carry over across platforms, meaning iOS and desktop versions of our applications are separate purchases.  
 
 
Q: "MIDI/Automation" is missing, No MIDI support available in BIAS FX 2 Standard ?
A: MIDI control support is only available in the Pro version and Elite version of BIAS FX 2. You will need to upgrade from Standard to Professional/Elite in order to use this feature. 
 
 
 
Q: How to backup my presets ? 
A: To backup your presets, you have two ways:
 
(1) Backup the preset folders below:
 
For Windows
C:\user(user name)\Documents\PositiveGrid\BIAS_FX2
 
For Mac
user(user name)\Documents\PositiveGrid\BIAS_FX2
 
 
(2) Upload your presets to Tonecloud
 
 
Q: Why my FCB1010 volume/wah pedal is not functioning correctly with BIAS FX 2 ?
A: Please try to recalibrate the expression pedal on FCB1010. Please refer to the link below:
 
 
 
Q: Why can I only hear dry signal in REAPER ?
A: Is the guitar track armed (record enable) ? and Is the Record Monitoring turned on ? It's on the track panel, the button between the "In" (input select) button and your source selection.
 
 
 
Q: I can't type a word in the Login window of BIAS FX 2 plugin in Reason, what should I Do?
A: There is an option in Reason that activates keyboard shortcuts for VST plugins (in the Options menu).With that activated, the login window will work fine in Bias FX 2 plugin. 

It's called "VST windows get keyboard focus"
 
 
Q: Why can't I modify the amps from Metal Pack?
A: The Metal Signature Pack amps are a complete amp/cab solution and there isn't a way to turn off the cab, preamp, poweramp..etc., nor modify the amps in BIAS Amp.
 
 
Q: Can I download presets which contain custom amps from ToneCloud if I don't have BIAS Amp?
A: You can still download and use a patch that has custom amps made with BIAS Amp in it, but you can't edit the amp in BIAS Amp, or use it on other patch that you made yourself in BIAS FX 2, if you don't have a BIAS Amp license.
 
 
Q: Why can't I find BIAS FX 2 plugin in Pro Tools First?
A: Pro Tools First doesn't allow use with 3rd party plugins, it's a closed application in that sense. 
 
 
Please also refer to General FAQ if your question is not answered here.
 
 
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