How to prevent Bias FX 2 from logging out (Mac)?

1-1. Log in to ToneCloud within the program

1-2. Once logged in (don't close the program), go to Finder -> Documents -> PositiveGrid -> BIAS_FX2 folder, then hold down Command + Shift+ "." , so the hidden files will show up

1-3. Find the .license file in the BIAS_FX2 folder, right click 'Get Info, and change the Privilege section to 'Read only' for all items. 

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1-4. This should prevent the license from being logged out and deactivated. 


2. Try disabling iCloud or any cloud-based service and see it helps. 


If the above doesn't work, please write us here:

https://help.positivegrid.com/hc/en-us/requests/new

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