Bluetooth Connection Does Not Work with My Android 10 Device

Some of our Android 10 users encountered issues first due to their GPS/Locations services being turned off. BLE will not work properly without location services on Android 10.

Please try to turn the GPS location on to see if it helps

Please refer to the link here

  1. Open your phone’s Settings app.

  2. Tap Location
  3. At the top, turn Use location on or off. 
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