How to use this guide
We've compiled a list of the most frequently asked questions regarding Experience Jimi Hendrix™ & their answers.
Q: What is Experience Jimi Hendrix™ all about?
A: Jimi was an extremely important, influential artist so we teamed up with the good people at Authentic Hendrix to share his gear, tones, etc.
Q: What is the authority/association related to Jimi Hendrix that approved of this project and all related products?
A: Authentic Hendrix has officially authorized and approved this exciting project.
Q: How will the products associated with this project help me as a guitarist?
A: Inspiration can come from anywhere. Learning more about Jimi and his astounding impact, playing along with Milestone songs or it may be as simple as an Octave Fuzz taking you to new places.
Q: What was the process like coming up with these expansion packs?
A: We meticulously modeled some of Jimi’s most famous gear and created presets so that players could emulate Jimi’s sound as close as possible to his most popular songs and events. His amp and effects can be used individually to create your own new sound as well.
Q: I’m a new user, what do I need in order to take advantage of this offering / what should I buy and how does it work?
A: If you want to play Jimi Hendrix™ with Spark, you would need to purchase the Spark amp alongside the Experience Jimi Hendrix™ expansion pack. They are available as a bundle product on our website.
If you want to play Jimi Hendrix™ with BIAS FX 2 Desktop, you would need to purchase a BIAS FX 2 license (Std/Pro/Elite) and Experience Jimi Hendrix™ expansion pack. They are available as a bundle product on our website.
If you want to play Jimi Hendrix™ with BIAS FX 2 Mobile, you only need to purchase the Jimi Hendrix expansion pack. The purchase can only be done via BIAS FX 2 Mobile in-app purchase.
Q: I already own (A) BIAS FX 2 Desktop, (B) BIAS FX 2 Mobile, (C) Spark, where can I purchase only the expansion pack and how do I use them?
(A) For BIAS FX 2 Desktop, you can purchase only the expansion pack on our website's store page.
(B) For BIAS FX 2 Mobile, you can purchase only the expansion pack via in-app purchase (available on Apple App Store).
(C) For Spark, you can purchase only the expansion pack via in-app purchase (available on Apple App Store and Google Play Store).
After you purchase the expansion pack, simply logout and login again with the same account you made your purchase with. The new items should be unlocked and you'll be able to access all the related contents/features.
Q: Why do I need to purchase the Jimi Hendrix expansion packs separately for BIAS FX 2 Desktop & Mobile & Spark?
A: BIAS FX 2 Desktop, BIAS FX 2 Mobile, and Spark are three individual products with different usage and features, thus they need to be purchased separately.
Q: What are the differences between each Experience Jimi Hendrix™ expansion pack for the three products?
|Features||Experience Jimi Hendrix™ for BIAS FX 2 (Desktop)||Experience Jimi Hendrix™ for BIAS FX 2 Mobile||Experience Jimi Hendrix™ for Spark|
|New Guitar Match||2||2||X|
|Customer Background UI||O||O||X|
|Matched Presets (for Jimi's songs)||O||O||O|