Backup & Reset for BIAS FX 2 (macOS)

This tool, developed by our software engineering team, is designed to collect essential logs from your computer. It can also back up your presets in BIAS FX 2 before resetting BIAS FX 2 on your computer.

 

Rest assured, this tool will specifically focus on resetting BIAS FX 2-related files on your computer.

 

Reset

Please follow the instructions below to reset BIAS FX 2 on your computer:

 

1. Download and unzip the Support Tool here.

 

2. Launch the Support Tool by right-clicking on it and selecting "Open".

 

3. Click on "Open" on the pop-up warning to run the Support Tool.

 

4. Click the "Backup & Reset" tag on the bottom-left corner.

 

5. Click "BACKUP & RESET". 

 

6. Confirm and click the button again.

 

7. Done! Your presets will be backed up in the folder saved in /Documents folder.

 

Restore

Please follow the instructions below to restore your presets from the backup folder:

 

1. Launch BIAS FX 2 and close it.

 

2. Navigate to "/Documents/PositiveGrid/".

 

3. Delete the "BIAS_FX2" folder.

 

4. Rename the backup folder from "BIAS_FX2_BACKUP_yyyymmddhhmmss" to "BIAS_FX2".

 

5. Launch BIAS FX 2 again and you should find your presets.

 

If BIAS FX 2 doesn't function properly after restoration, please contact our support specialist for further assistance.

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