Pairing the Spark NEO with a mobile device via Bluetooth

Before you start

Please ensure the Spark app and the firmware on the Spark NEO have been updated to the latest version.
For more information, please check:


Connect to the Spark app (Tone Control)

  1. Turn on Pairing Mode:

    • Power on the Spark NEO Headphones.
    • Tap the PAIR/POWER button on the right side.
    • The Bluetooth LED will start to breathe, indicating pairing mode.ezgif-7-6e0cfd2e14.gif

  2. Open the Spark App:

    • Ensure Bluetooth is turned on on your mobile device.
    • Open the Spark app and tap "Connect".
      2024-10-09-10-04-mockup-mobile.png

  3. Select Your Device:

    • The app will search for nearby Spark NEO devices.
    • If multiple Spark devices are detected, select the one with your serial number to ensure the correct connection.
      2024-10-29-12-19-mockup-mobile.png

  4. Confirm Connection:

    • A "Successfully connected" message will appear once connected.
    • You can always check the connection status on the device card in the Menu tab.
      2024-10-29-12-26-mockup-mobile.png


Connect to the mobile device (Bluetooth Audio)

  1. Open Bluetooth Settings on Your Mobile Device:

    • iOS: Go to SettingsBluetooth.
    • Android: Go to SettingsConnectionsBluetooth.

  2. Enable Pairing Mode:

    • Power on the Spark NEO Headphones.
    • Press the PAIR/POWER button on the side.
    • The Bluetooth LED will start to breathe, indicating pairing mode.ezgif-7-6e0cfd2e14.gif

  3. Pair with Your Mobile Device:

    • In your Bluetooth settings, look for "Spark NEO Audio" in the list of available devices.
    • Tap on "Spark NEO Audio" to pair and connect.
      2024-10-29-12-33-mockup-mobile.png
      • If no device connects within one minute, Spark NEO will exit Pairing Mode.
      • If needed, restart the pairing process by pressing the Pair button again.

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