Having trouble pairing the Spark NEO Wireless Transmitter (TX) with your Spark NEO Headphones? This guide walks you through the re-pairing steps.
Before You Begin
- Update the Spark app to the latest version. (iOS / Android)
- Update the Spark NEO firmware .
- Make sure both devices have sufficient battery .
Tutorial Video
Re-Pairing Steps
Step 1: Remove Any Connected Cable
Step 2: Reset the TX
- Power on both the headphones and TX.
- Find the pinhole reset button on the TX.
- Use a pin to press and hold until the TX shuts down.
(C) Pin-Hole Reset Button
Step 3: Enter Re-pairing Mode on the TX
- Turn the TX back on .
- Double-tap the TX button .
Make sure you see RAPID blinking, not slow blinking:
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If the TX is only blinking slowly, double-tap again to enter re-pairing mode.
Step 4: Enter Re-pairing Mode on the Headphones (RX)
- Find the RX LED on the right side of the headphones.
- Double-tap the button under the RX LED.
Make sure you see BREATHING, not blinking:
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If the RX is only blinking on/off, double-tap again to enter re-pairing mode.
Step 5: Wait for Connection
Once both devices are in re-pairing mode, they will connect automatically within a few seconds.
Success:
- Headphones (RX): Solid blue
- Transmitter (TX): Solid green
Still Not Working?
Q: Both devices are blinking but won't connect.
A:
Blinking is NOT re-pairing mode.
Make sure you see:
- TX: Rapid blinking (not slow)
- RX: Breathing (fade in/out, not on/off blinking)
Q: How do I tell the difference between LED states?
A: Here's a quick reference:
| State | RX (Headphones) | TX (Transmitter) |
|---|---|---|
| Searching | Blinking | Slow blinking |
| Re-pairing Mode | Breathing | Rapid blinking |
| Connected | Solid blue | Solid green |
Q: I followed all the steps, but they still won't pair.
A: Try the following:
- Move closer to reduce wireless interference.
- Charge both devices for at least 30 minutes.
- Reset the TX using the pinhole button and repeat all steps.
Q: The TX LED doesn't respond when I double-tap.
A: The battery may be depleted. Charge the TX for at least 30 minutes, then try again.