If you have previously purchased a license for BIAS FX 2 Mobile through an in-app purchase (IAP) and need to restore it on your device, you can use the Restore Purchase button to regain access to your premium features. Follow the steps below to complete the process.
Steps to Restore Your License
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Open BIAS FX 2 Mobile
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Ensure you are signed in with the Apple ID used to make the IAP purchase.
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Tap on the shopping cart icon in the top right corner
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Find the "Restore Purchase" option in the top-right corner, tap on it.
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Wait for your license(s) to restore, you'll see a "completed" prompt when done.
Troubleshooting
If you encounter any issues while restoring your purchase, try the following:
- Logging Out and Back Into the App: How to Log Out of the BIAS FX 2 Mobile App
- Check Your Internet Connection: Ensure you have a stable internet connection while performing the restoration. Avoid using VPN services and try different networks.
- Verify Your Purchase: Double-check that you're logged in with the correct Apple ID.
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Reinstall the App: Uninstall and reinstall BIAS FX 2 Mobile to refresh your app settings.
Contact Support: If the issue persists, reach out to Positive Grid Support with your purchase receipt and Apple ID email for further assistance.