Pair Spark NEO Core with the Spark App (Tone Control)

← Back to Spark App User Guide for Spark NEO Core

Which Bluetooth connection do you need?

Spark NEO Core has two independent Bluetooth connections. Choose the one you need:

Connect to the Spark App (Tone Control)

Pair Spark NEO Core with the Spark app to browse presets, edit tones, tune, and access ToneCloud. This connection is made from inside the Spark app, not from your phone's Bluetooth settings.

1. Turn on Pairing Mode
   • Power on Spark NEO Core.
   • Tap the PAIR/POWER button on the right side.
   • The Bluetooth LED will start to breathe, indicating pairing mode.
2. Open the Spark App
   • Ensure Bluetooth is turned on on your mobile device.
   • Open the Spark app and tap Connect.
3. Select Your Device
   • The app searches for nearby Spark NEO Core devices.
   • If multiple Spark devices are detected, select the one with your serial number to ensure the correct connection.
4. Confirm Connection
   • A "Successfully connected" message appears once connected.
   • You can always check the connection status on the device card in the Menu tab.

Good to Know

Both connections at once

You can use Spark NEO Core as Bluetooth headphones while playing guitar - Spark NEO Core mixes the Bluetooth audio and your guitar signal together, so you can jam over music from any app while editing tones with the Spark app.

Bluetooth permissions on your phone

If the Spark app can't find Spark NEO Core, or Spark NEO Core Audio isn't appearing in your phone's Bluetooth settings, check that Bluetooth permission is enabled for the Spark app:

• iOS / iPadOS: Settings → Privacy & Security → Bluetooth → enable Spark.
• Android: Settings → Apps → Spark → Permissions → enable Bluetooth and Nearby devices (or Location on older Android versions).

Troubleshooting

The Spark app can't find Spark NEO Core

• Confirm Bluetooth is on and Spark app has permission (Settings → Privacy & Security → Bluetooth → enable Spark).
• Make sure Spark NEO Core is powered on and pairing mode is active (Bluetooth LED breathing).
• Close the Spark app completely from your phone's app switcher, then reopen and tap Connect.

"Successfully connected" doesn't appear

• Wait 10-15 seconds - initial handshake can take a moment.
• Restart the Spark app and try again.
• Power cycle Spark NEO Core (hold Power for 10 s to force shutdown, then power on).

Can't reconnect after previously pairing

1. Open the Spark app, tap the Menu tab, select the Spark NEO Core device card, and tap Forget this device.
2. On your phone's Bluetooth settings, forget any "Spark NEO Core Audio" entry too (if you had also paired for music).
3. Reboot Spark NEO Core and re-pair from the app.

Still stuck? See Bluetooth Connection Troubleshooting for Spark NEO Core for a full diagnostic guide.