Verify that Spark LINK XLR TX and RX are correctly connected to their
respective ends.
Spark LINK XLR TX (Transmitter) comes with the
up
arrow symbol (^) and a
black ring
at the end of the XLR jack.
It should be plugged into your microphone or XLR output on the
instrument.
Spark LINK XLR RX (Receiver) comes with the
up arrow
symbol (∨) and a
golden
ring
at the end of the XLR jack.
It should be plugged into your amp/audio interface/console.
Make sure both TX & RX are powered up and successfully paired.
When Spark LINK XLR TX & RX are paired, the LED status will
change
to a solid Green/Yellow/Red light (Depending on the
battery status).
Make sure the TX is not in Mute Mode (Check the LED indicator on
the
TX; it should display a solid LED status).
The LED indicator on the Spark LINK XLR TX starts blinking when
it's
in mute mode.
Power off and power up both TX & RX, allowing them to repair
with
each other again.
If you've tried all the above steps and the Spark LINK XLR
still
doesn't
work, please reach out to our official support. We'll be happy to
help
you resolve the issue you're encountering.