Force Shutdown & Restart

Instructions

If Spark NEO Core Headphones runs into an issue where the knobs/buttons don't respond or emit unusual noise; follow the steps below to force shutdown and restart Spark NEO Core Headphones. 

  1. Remove any USB connection to Spark NEO Core Headphones.
  2. Hold the Power/Pair button for over 10 seconds.
  3. Release the Power/Pair button, and hold it again to turn Spark NEO Core Headphones on.
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