Bluetooth Connection (Bluetooth Audio) for Spark NEO Core – Help Center

Which Bluetooth connection do you need?

Spark NEO Core has two independent Bluetooth connections. Choose the one you need:

Stream music from your phone

Bluetooth Audio

Use Spark NEO Core as Bluetooth headphones to stream music from any app on your phone or tablet. Paired from your phone's Bluetooth settings.

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Edit tones with the Spark app

Tone Control (Spark app)

Pair Spark NEO Core with the Spark app to browse presets, edit tones, tune, and access ToneCloud. Paired from inside the Spark app.

Go to Tone Control guide →

Connect to the Mobile Device (Bluetooth Audio)

Open the Bluetooth settings on your mobile device:
iOS: Settings → Bluetooth
Android: Settings → Connections → Bluetooth
Power on Spark NEO Core and press the PAIR/POWER button.

The Bluetooth LED will start to breathe, indicating pairing mode.
In your Bluetooth settings, look for Spark NEO Core Audio in the list of available devices.
Tap on Spark NEO Core Audio to pair and connect.

If no device connects within one minute, Spark NEO Core exits Pairing Mode. Press the PAIR button again to restart pairing.

Good to Know

Volume control

The Guitar Volume +/- buttons on Spark NEO Core control only the guitar volume. Adjust Bluetooth music volume from your source device (phone, tablet, or computer).

Both connections at once

You can use Spark NEO Core as Bluetooth headphones while playing guitar - Spark NEO Core mixes the Bluetooth audio and your guitar signal together, so you can jam over music from any app (Apple Music, Spotify, YouTube, etc.).

Troubleshooting

Spark NEO Core Audio doesn't appear in my Bluetooth list

Make sure Spark NEO Core is powered on and you pressed the PAIR/POWER button - the Bluetooth LED should be breathing.
If pairing exits after one minute of no connection, press PAIR again to restart pairing mode.
Try a factory reset on Spark NEO Core and re-pair.

Paired successfully but no music plays

Increase the volume on your source device (phone, tablet, or computer) - Spark NEO Core relies on the source device for Bluetooth audio volume.
Confirm your source device is playing audio and it is routed to Spark NEO Core as the output.
The Guitar Volume +/- buttons on Spark NEO Core control only the guitar signal, not Bluetooth music.

Bluetooth keeps disconnecting

Stay within Bluetooth range (~10 m / 30 ft) of your source device.
Move away from Wi-Fi routers, microwaves, and other 2.4 GHz devices that can cause interference.
Forget the device on your phone, then re-pair.

Still stuck? See Bluetooth Connection Troubleshooting for Spark NEO Core for a full diagnostic guide.