This guide will assist you in troubleshooting if your computer is unable to detect your Spark 40 when performing a firmware update.
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- Run the firmware updater as the system administrator.
- If your computer doesn’t recognize your Spark, unplug and reconnect the USB cable.
- Avoid using a USB hub; connect the Spark directly to your computer’s USB port for a stable connection.
- Unplug other USB devices to avoid potential conflicts.
- Try to reinstall the firmware, click on the "Eject" button at the end of the procedure, and unplug the USB cable.
- If it's possible, try running the updater on another computer.
- Run the firmware updater as the system administrator.