FAQ - BIAS Pedal Delay

Q: Where can I buy BIAS Pedal Delay ?
A: Please see our dealer listing at https://www.positivegrid.com/dealers/.
Q: I don’t have the redeem code for my BIAS Pedal Delay , what can I do?
A: Every unit comes with a redeem card for BIAS Pedal Delay (desktop only). If you can’t find the redeem card inside the box, or you have problems redeeming the code, please open a support ticket at: https://help.positivegrid.com/hc/en-us and send us a copy of the receipt.
Q: I purchased it used through a local music shop, do I need to buy the BIAS Pedal Delay software?
A: We are not able to transfer the license from the previous owner to you due to our software license policy. You will need to purchase the BIAS Pedal Delay (desktop) if the software license was already claimed by the previous owner.
Q: How can I get BIAS Pedal mobile version on my iPad? What's the difference between the desktop and mobile version?
A: To get the BIAS Pedal mobile version, you can go to Apple's App Store and and download the trial version for free. You can then buy the full license for each pack in the in-app store.
There is no significant difference between the desktop and mobile versions, but the desktop version comes with a plugin version in addition to the standalone software.

Q: Looks like BIAS Pedal Delay has modulation and reverb. How does it work?
A: Modulation and reverb allow BIAS Pedal Delay to get much variety of effects. Basically the signal will go through the delay module, then the modulation module. In the modulation module, you can add ducking, chorus, flanger and other popular modulation effects, combined with reverb to add to the signal for a delay + modulation + reverb effect.
Q: How does stereo in/out work on BIAS Pedal Delay? My guitar is mono.
A:When using mono signal like a guitar, BIAS Pedal Delay will duplicate the input signal and process it separately so that you still get a stereo output.
If you are already using stereo input signal, BIAS Pedal Delay will process them individually.
Q: What MIDI footswitch do you recommend to use with the BIAS Pedal Delay?
A: BIAS Pedal series is compatible with both MIDI PC/CC signals. You can change presets through MIDI PC signal as well as adjusting certain parameters via MIDI CC signal with your MIDI footswitch. Please refer to the manual for further details.

Q: What type of expression pedal do you recommend for BIAS Pedal Delay?
A: The following expression pedal types have been reported by our users to work with the BIAS Pedal series.
Roland EV-7, EV-5 & Korg EXP-2, Hotone Soul Press, etc.
Q: Does BIAS Pedal Delay come with built-in amp simulation?
A: No, BIAS Pedal Delay works like a traditional delay pedal. You need to route it in front of a guitar amp/stack or in a FX loop of the amp for better performance. However, if you connect the pedal to your computer (via USB) or iPad (via Bluetooth), the Amp Room feature inside the BIAS Pedal Delay software offers amp simulation. 
Q: Is it 100% plug-and-play or do I need to engage other software?
A: Yes, it is 100% plug-and-play right out of the box. The 20 default presets on-board the unit cover a wide range of delay/reverb effects. In addition, you can tweak the presets using the on-board parameters and save the results directly within the unit. With BIAS Pedal software, you can further design your favorite pedals at component level and manage your presets with your PC/Mac.
Q: What's MIDI Clock?
A: MIDI Clock is a MIDI protocol that syncs BPM values in multiple devices.
A MIDI Clock generator or DAW (digital audio workstation) can transmitt MIDI Clock signals to receivers such as BIAS Modulation to keep them in sync.
Q: Is the pedal true bypass?
A: Yes, BIAS Pedal Delay  supports both true bypass and buffer bypass. The default setting is buffer bypass.
Q: Can I use BIAS Pedal Delay with a synthesizer?
A: Of course!

Q: Will there be new delay effects added to BIAS Pedal Delay?
A: Definitely! We are planning on adding more content to BIAS Pedal Delay.

Please also refer to  General FAQ  if you can't find the answer here.
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