Is There a Self-Troubleshooting Guide that I Can Refer to Should I Encounter a Problem with My Unit?

Please troubleshoot the issue using the basic troubleshooting steps below if you're experiencing any of the following issues with your unit:

• Noise issues
• Sound quality issues
• Preset-related issues
• LED-related issues
• MIDI-related issues
• Connection issues (USB or Bluetooth)

Basic Troubleshooting Steps:

1. Perform a Factory Reset
2. Update Firmware to latest version

If the issue persists, please open a support ticket at: https://help.positivegrid.com/hc/en-us/requests/new