How to Change My Email for My Account?

Please follow the steps below:


1. Click the "Login" icon to register a new account with your new email address.







2. Submit a ticket to us, let us know both your old and new email accounts registered.

*To save your time, please make sure you've signed up for a new Positive Grid account with your new email before you submit a tick to us.


3. We'll transfer all your licenses from your old account to your new account.


4. It's done, please use your new email to log in.






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