How to Change My Password / Personal Information?

Please follow the steps below to change your password


1. Use your current password to login the user center:

 

*If you forget your password, please click "Forgot password?" on the login page:

 

2. After logging in, click your profile picture/initials and select "My Account":

 

3. Go to the "Edit Profile" section:



4. Click "Change Password":

 

5. Enter your current password:

 

6. Enter and confirm your new password:

 

7. Done! You'll be able to log in to Positive Grid with your new password in the future.

 

8. If you still run into any problems with resetting the password, please submit a ticket to us.

 

 

Was this article helpful?
42 out of 238 found this helpful
Need More Help? Contact Us