How to Change Your Password

Change the password for your Positive Grid account from the Edit Profile page.

  1. Go to positivegrid.com, then click the profile icon in the top-right corner.Positive Grid homepage - profile icon at the top-right
  2. Sign in with your current password. If you forgot it, click Forgot password? and follow the reset link sent to your email.Login page with Forgot password? link
  3. Click your profile icon and select My Account.Profile dropdown menu with My Account
  4. In the sidebar, click Edit Profile.My Account overview with Edit Profile in the sidebar
  5. Under the Password field, click Change Password. Enter your current password, then set and confirm your new one.Edit Profile page with Change Password button

Still having trouble? See Password Reset Troubleshooting or submit a ticket.

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