Spark 2 Firmware Update (OTA)

We highly recommend updating your amplifier's firmware to the latest version to access the newest features and enhancements for Spark 2.

For more information about the firmware version, please refer to the Spark 2 Firmware Release Notes.


Before you begin

  1. Update the Spark app to the latest version.
  2. Back up your customized presets. For guidance, refer to: Backup & Restore Tone Presets.
  3. Make sure Spark 2’s power cord is connected throughout the update process.

 


Tutorial Video


OTA/Over-the-air Update

You might notice some graphic errors in the app during the Spark 2 firmware update.

We’re already on it and will have it fixed soon!

  1. Launch the Spark app and connect to Spark 2.

  2. If a firmware update is available, the Spark app will prompt you to update.


    image (13).png

  3. You will be prompted to connect to Wi-Fi to proceed. 

    Spark 2 may temporarily disconnect from the app during this process. Please follow the on-screen instructions.
  4. Once connected to Wi-Fi, the firmware update should start automatically. Ensure that the app remains open and active, and that Spark 2 stays powered on.
  5. After the update is complete, you will receive an on-screen notification, and the amp will automatically turn off.
  6. You can check the firmware version of the Spark 2 by clicking on the product card when it's connected to the Spark app.image (52).png
    To verify if the latest firmware is installed, please refer to the Spark 2 Firmware Release Notes

Troubleshooting

Q: The Spark app keeps scanning for Wi-Fi and nothing happens.
A: Please perform a factory reset on the Spark 2, connect it to the Spark app, and then update the firmware via OTA again.
Q: I entered the incorrect Wi-Fi password during the firmware update process, and now I'm unable to connect the Spark 2 to Wi-Fi.
A: Please perform a factory reset on the Spark 2, connect it to the Spark app, and then update the firmware via OTA again.
Q: After the firmware update, Spark 2 cannot be connected via Bluetooth.
A: Navigate to the Bluetooth settings of your device, unpair or forget the previous connection with Spark 2 Audio, and then open the Spark app to connect Tone Control before connecting Spark 2 Audio.
If the OTA update continues to fail, please consider updating the Spark 2 offline using a computer.

 

See also Spark 2 Firmware Troubleshooting.

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