We highly recommend updating your amplifier's firmware to the latest version to access the newest features and enhancements for Spark EDGE.
Before you begin
- Update the Spark app to the latest version.
- Back up your customized presets on the amp. For guidance, refer to: Backup & Restore Tone Presets.
- Make sure Spark EDGE’s power cord is connected throughout the update process.
Tutorial Video
OTA/Over-the-air Update
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Launch the Spark app and connect to Spark EDGE.
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The Spark app will prompt you to update if a firmware update is available.
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You will be prompted to connect to Wi-Fi to proceed.
- Once connected to Wi-Fi, the firmware update should start automatically. Ensure the app remains open and active, and that Spark EDGE stays powered on.
- After the update, you will receive an on-screen notification, and the amp will automatically turn off.
- You can check the firmware version of the Spark EDGE by clicking on the product card when it's connected to the Spark app.
To verify if the latest firmware is installed, please refer to the Spark EDGE Firmware Release Notes.
Troubleshooting
Q: The Spark app keeps scanning for Wi-Fi and nothing happens.
A: Please perform a factory reset on the Spark EDGE, connect it to the Spark app, and then update the firmware via OTA again.
Q: I entered the incorrect Wi-Fi password during the firmware update process, and now I'm unable to connect the Spark EDGE to Wi-Fi.
A: Please perform a factory reset on the Spark EDGE, connect it to the Spark app, and then update the firmware via OTA again.
Q: Spark EDGE cannot be connected via Bluetooth after the firmware update.
A: Navigate to your device's Bluetooth settings, unpair or forget the previous connection with Spark EDGE Audio, and then open the Spark app to connect Tone Control before connecting Spark EDGE Audio.