If you encounter a security warning when trying to open a Spark amp's Firmware Updater on your Mac, please rest assured that the updater is completely safe and is exclusively designed for updating your Spark amp's firmware. Follow the steps below to bypass macOS security warnings and successfully launch the updater.
1. Open the Firmware Updater
- Locate the firmware updater file on your Mac.
-
Right-click (or Control + click) on the updater and choose "Open" from the dropdown menu.
2. Dismiss the Initial Security Warning
- If you receive an error message stating that the app "cannot be opened because it is from an unidentified developer," click OK to close the message.
- Repeat Step 1 (Right-click > Open) again.
3. Allow the App in System Preferences
- If the updater still doesn’t open, go to System Settings (or System Preferences for older macOS versions).
- Navigate to Privacy & Security in the left panel.
- Scroll down to find a message saying "Spark Firmware Updater was blocked from use because it is not from an identified developer."
- Click on "Open Anyway."
4. Confirm and Open the Updater
- When prompted, enter your Mac administrator password and click "Open."
5. Proceed with the Firmware Update
- Follow the on-screen instructions provided by the firmware updater to complete the update process for your Spark amp.
For additional information, please also check out Apple's Mac User Guide below:
If you have any further issues, feel free to visit our Help Center or contact our support team.