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Service Update: Some AI features and ToneCloud preset uploads are temporarily unavailable due to an issue involving AWS and a third-party service provider. Our team is on it. Sorry for the disruption, and thanks for your patience.

Quick Help

Connection Issues

Bluetooth & app pairing

Audio output troubleshooting

Firmware Updates

OTA & USB update guides

Account & Licensing

Login, registration & licenses

Restore your amp to factory state

Orders & Warranty

Shipping, returns, refunds & policies

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REACTOR 50W/100W

REACTOR 50W/100W

Show Discontinued Amps

BIAS Head / Rack

REACTOR Control

REACTOR Control

Spark Control X

Spark Control X

Show Discontinued Controllers & Accessories

BIAS Distortion

BIAS Modulation

BIAS Footswitch

BIAS FX 2 Mobile

BIAS FX 2 Mobile

BIAS AMP 2 Mobile

BIAS AMP 2 Mobile

BIAS Pedal Mobile

BIAS Pedal Mobile

Expansion Packs

OMNYSS (BIAS FX 2 Mobile)

Show Discontinued Software

BIAS FX 2 Desktop BIAS AMP 2 Desktop OMNYSS (BIAS FX 2) Experience Jimi Hendrix™ (BIAS FX 2) Experience Jimi Hendrix™ (BIAS FX 2 Mobile) Experience Jimi Hendrix™ (Spark) BIAS AMP Desktop BIAS AMP Mobile BIAS FX Desktop BIAS FX Mobile BIAS Pedal Desktop JamUp X Drummer Final Touch

Downloads

Get the latest firmware updaters, USB audio drivers, and user manuals for your Positive Grid products.

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Video Learning

Watch step-by-step tutorials on setup, tone creation, firmware updates, and getting the most from your gear.

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