How to Update Spark Firmware (Tutorial Video) – Help Center

For more information about the firmware version, please refer to the Spark (40) Firmware Release Notes.

This firmware is for Spark 40 ONLY.

Using this updater with any other Spark model such as Spark MINI, Spark GO, or Spark LIVE may result in potential damage to your amplifier. Ensure that you are using the correct updater for your device to avoid any risks or issues.

Spark 40 Firmware Updater

DOWNLOAD

System Requirement: macOS 10.13 or later / Windows 8 or later.
The updater does NOT run on Linux, ChromeOS, iOS, iPadOS, Android, or any other systems.

Video Tutorial

Instructions:

*Before starting the process, back up your custom presets to the ToneCloud, Spark App, or your Dropbox account before you proceed with the firmware update.

0. Make sure the Spark is not connected to the computer.

1. Download the firmware updater and unzip/extract the file.

2. Launch the updater then connect your Spark to the computer.

Please rest assured that the firmware updater is completely secure and designed exclusively for updating your Spark amp's firmware. Our product team is aware of this issue and is working to provide the best experience in the future. In the meantime, you can manually force the update by following the steps below:

*For Mac users, please right-click on the Spark Firmware Updater and select "Open".

After encountering the warning window, click 'OK,' then right-click on the Spark Firmware Updater and select 'Open' again.

You will encounter the warning window once more. Please click 'Open' to proceed with executing the updater.

*For Windows users, please right-click on the updater and select "Run as Administrator" to proceed. Do not run the updater in the zip.

3. Connect your Spark to the computer via the USB cable (we recommend using the one that comes in the box with the Spark amp).

4. Click “Connect Hardware” in the firmware update tool

*If the firmware updater does not detect your Spark amp, please try reconnecting the USB cable on the Spark amp or try a different USB port on your computer. If that doesn’t work, please try restarting your computer and try again.

Once the hardware is detected, click “Check to update”

Screen_Shot_2022-03-03_at_1.17.36_PM.png

The app will start updating the firmware. Once the update is completed the message below will appear. Check if the new firmware version number matches the number on the download page.

5. Make sure to update your Spark app to the latest version as well to get access to all the latest features.

6. You can also check the firmware version of the Spark by clicking the product card.

*The latest version of Spark 40 is ver. 1.9.7.246.

Troubleshooting

Q: My computer does not detect Spark 40.
A: Please try another USB port and avoid using a USB hub.

Q: After the firmware update, all preset LEDs on Spark 40 start flashing when powered on.
A: Retry running the updater once more. If the Spark 40 still remains in all LEDs flashing status, please follow the instructions: Alternative Spark 40 Firmware Updater Instruction

Q: After the firmware update, Spark 40 cannot be connected via Bluetooth.
A: Navigate to the Bluetooth settings of your device, unpair or forget the previous connection with Spark 40 Audio, and then open the Spark app to connect Tone Control before connecting Spark 40 Audio.