If you're not getting any input or output signal in BIAS X—even with the correct audio settings—try the steps below to troubleshoot common causes.
Troubleshooting Steps
-
Check Cable and Instrument Connection
- Ensure your instrument is securely plugged into your audio interface.
- Swap cables or try a different instrument to rule out hardware faults.
-
Grant Permissions on Your Operating System
-
macOS:
- Go to Apple Menu > System Settings > Privacy & Security.
- Enable access for Microphone and Files and Folders (look for BIAS X under each section).
- Ensure the microphone mode is "Standard".
Change the sound input settings on Mac
-
Windows:
- Go to Settings > Privacy & security.
- Under App permissions, select Microphone.
- Ensure microphone access is enabled for both the system and apps.
-
macOS:
-
Verify Input/Output Channels
- In BIAS X, navigate to Audio Settings > Input/Output Channels.
- Select the channels that match your audio interface (e.g., Input 1, Output 1/2).
-
Check Noise Gate and Output Settings
- Make sure the master input level is turned up and the Noise Gate is turned off.
- Ensure your master output or amp volume isn't muted or too low.
-
Confirm Preset Signal Path
- Check that your preset includes an amp or other signal chain modules.
- Avoid muted or missing blocks that could break the signal flow.