Bluetooth Connection Troubleshooting for Spark PEDAL – Help Center

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If Spark PEDAL Audio doesn't show up in your phone or tablet's Bluetooth list, or the Spark app can't find your Spark PEDAL, work through the steps below in order.

1. Update Firmware

Start here. The latest firmware improves Bluetooth reliability and resolves most connection issues.

Over the air (OTA): Open the Spark app, connect your Spark PEDAL, then tap Check for Update on the Device Card.

USB updater: Download the updater app, connect Spark PEDAL via USB-C, and follow the on-screen instructions.

Good to know: OTA needs the Spark app already connected. If the app can't connect right now, restart Spark PEDAL and try again - or use the USB updater instead.

2. Make Sure Spark PEDAL Is in Pairing Mode

Press the PAIR button on the rear panel. The Wireless Indicator flashes blue in Pairing Mode.
If the Indicator is solid blue, Spark PEDAL is already connected to another device.

Spark PEDAL uses two separate Bluetooth connections:

Spark PEDAL Audio - paired from your phone's Bluetooth settings, for music streaming.
Tone Control - connected from inside the Spark app.

3. Check Your Phone or Tablet

Toggle Bluetooth off and on, and stay within a few feet of Spark PEDAL.
Confirm the Spark app has Bluetooth permission:
- iOS: Settings → Privacy & Security → Bluetooth → Spark
- Android: Settings → Apps → Spark → Permissions
If you've paired before, start fresh - remove Spark PEDAL Audio from your Bluetooth list, tap Forget This Device in the Spark app (Menu → product card), then close the Spark app from your multitasking menu.
Try a second phone or tablet to check whether the issue follows the pedal or the device.

4. Factory Reset (Last Resort)

A Factory Reset erases your presets and Bluetooth pairing data. Back up your presets first.

See: Factory Reset for Spark PEDAL