← Back to Spark App User Guide for Spark NEO
Which Bluetooth connection do you need?
Spark NEO has two independent Bluetooth connections. Choose the one you need:
Stream music from your phone
Use Spark NEO Headphones as Bluetooth headphones to stream music from any app on your phone or tablet. Paired from your phone's Bluetooth settings.
Go to Bluetooth Audio guide →Edit tones with the Spark app
Pair Spark NEO with the Spark app to browse presets, edit tones, tune, and access ToneCloud. Paired from inside the Spark app.
Connect to the Spark App (Tone Control)
Pair Spark NEO Headphones with the Spark app to browse presets, edit tones, tune, and access ToneCloud. This connection is made from inside the Spark app, not from your phone's Bluetooth settings.
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Turn on Pairing Mode
- Power on the Spark NEO Headphones.
- Tap the PAIR/POWER button on the right side.
- The Bluetooth LED will start to breathe, indicating pairing mode.
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Open the Spark App
- Ensure Bluetooth is turned on on your mobile device.
- Open the Spark app and tap Connect.
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Select Your Device
- The app searches for nearby Spark NEO devices.
- If multiple Spark devices are detected, select the one with your serial number to ensure the correct connection.
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Confirm Connection
- A "Successfully connected" message appears once connected.
- You can always check the connection status on the device card in the Menu tab.
Good to Know
Both connections at once
You can use Spark NEO as Bluetooth headphones while playing guitar - Spark NEO mixes the Bluetooth audio and your guitar signal together, so you can jam over music from any app while editing tones with the Spark app.
Bluetooth permissions on your phone
If the Spark app can't find Spark NEO, or Spark NEO Audio isn't appearing in your phone's Bluetooth settings, check that Bluetooth permission is enabled for the Spark app:
- iOS / iPadOS: Settings → Privacy & Security → Bluetooth → enable Spark.
- Android: Settings → Apps → Spark → Permissions → enable Bluetooth and Nearby devices (or Location on older Android versions).