REACTOR Troubleshooting Guide
Find solutions to common issues with your REACTOR. Click any category below to see detailed troubleshooting steps.
Connection Issues
REACTOR App connectivity and Bluetooth audio issues
- App won't connect to REACTOR
- Bluetooth unstable or laggy
View all connection issues →
App Troubleshooting
App crashes, freezes, slow performance, and platform-specific issues
- App crashes on startup
- App freezes during use
- iOS / Android specific problems
- App shows incorrect data
View all app issues →
ToneCloud & Presets
Preset downloads, ToneCloud access, preset management, and sync issues
- Can't download presets
- Can't log into ToneCloud
- Lost presets
- Preset sounds different than preview
View all preset issues →
Sound Quality Issues
No sound, weak signal, noise, distortion, and tone problems
- No sound from REACTOR
- Buzzing, humming, or noise
- AI-generated tone doesn't sound right
- Sound cuts out intermittently
View all sound issues →
📚 Quick Reference
- Quick Start Guide — Get up and running
- Factory Reset — Reset to default settings
- Technical Specifications — Hardware specs