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Accessories - Connection Troubleshooting***

This article covers connection behavior and troubleshooting for Spark accessories including Spark Control X, Spark Control, Spark LINK, and Spark NEO Transmitter.

Spark Control X / Spark Control - Connection Behavior

Device Compatible Products Connection Behavior Notes

Spark Control X

Spark 2
Spark LIVE
Spark EDGE

 Direct connection to the device (no need to open Spark App) Running Spark App is not required.

Addition: Customize Spark Control X command assignments via Spark App.

Spark Control X

Spark 40
Spark MINI
Spark GO
Spark NEO
Spark NEO Core

 Connect via Spark App first, then connect Spark Control X through the app Spark App must remain running in the foreground.

If the app is inactive or the mobile device sleeps, Spark Control X will temporarily disconnect.

Spark Control

All Spark Amp series

 Connect via Spark App first, then connect Spark Control through the app

Before you connect:

Please ensure the Spark App, Spark Amps, and Control X are updated to the latest versions for optimal stability and full features.

Spark App iOS Update History Release Notes / Android Update History Release Notes
Spark Amps Find your Spark Amp Model and download firmware updater
Spark Control X Spark Control X Firmware Update
Spark Control Spark Control does not require an update.

Spark Control X - Connection Troubleshooting

Device Compatible Products Connection Troubleshooting

 

Spark Control X

Spark 2
Spark LIVE
Spark EDGE

 

  1. Reset Spark Control X (will set assigned command to default).
  2. Restart your amp, then Press & Hold the Pairing button until 2 LEDs breath blue synchronously.
     
  3. Power on Spark Control and it will pair with your amp automatically.

Spark 40
Spark MINI
Spark GO
Spark NEO
Spark NEO Core
  1. Reset Spark Control X (will set assigned command to default).
  2. Restart your amp, connect it to the Spark App.
  3. Power on Spark Control X, go to the product card in the Spark App.
  4. Select the amp > Connect Spark Control X.

Spark Control - Connection Troubleshooting

Device Compatible Products Connection Troubleshooting

Spark Control

All Spark Amp series
  1. Reset Spark Control (will set the assigned command to default).
  2. Restart your amp, connect it to the Spark App.
  3. Power on Spark Control, then go to the product card in the Spark App.
  4. Select the amp > Connect Spark Control.

Spark LINK / Spark LINK XLR - Connection Troubleshooting

Product Components Auto Pairing Behavior If Pairing Fails Manual Refresh Pairing

Spark LINK

Transmitter
(black ring)
+
Receiver 
(gold ring)

 Automatically pairs after power on. Powers off if not paired within 15 seconds
  1. Reset:
    Spark LINK / Spark LINK XLR
  2. After power on, double-press the power button on both units to enter pairing mode (LED will flash)

Spark LINK XLR

Pairing Limitation: Can only pair within the same set; different sets cannot be cross-paired

Spark NEO & Spark Neo Transmitter - Connection Troubleshooting

Product Components Auto Pairing Behavior If Pairing Fails Manual Refresh Pairing

Spark NEO

Spaek NEO

Headphone 
+
Transmitter

 Automatically pairs after power on. Powers off if not paired within 15 seconds

Wireless Transmitter (TX) Connection Troubleshooting for Spark NEO
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